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freqUently asKeD qUestions

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  • Is there parking?
    We not have on-site parking available. Please prepare your travel plans and parking before your appointment! Public parking details can be found here
  • Where is the studio located?
    Relic is located at 379 Danforth Ave (the back of Richmond Rd) on the second level accessible by stairs.
  • Do I need to book an appointment?
    Yes! We are appointment only for all services and not set up for walk-ins
  • What methods of payment do you accept?
    For tattoos we accept Cash & E-transfer (check with your artist) For piercing & jewellery we accept Cash & E-transfer but we also have debit & credit (Visa, Mastercard & Amex)
  • Can I bring a guest?
    Please kindly refrain from bringing guests with you to your appointment. We are a cozy studio and to ensure the comfort of everyone we cannot accommodate a large volume of people. If you are booking a piercing appointment with a friend, you may arrive together! Please ensure your appointments are booked back-to-back (maximum 2 people). Email hey@relicottawa.ca if you require assistance with booking
  • Do you offer services for minors?
    We do not tattoo or pierce minors. Tattoos ages 18+ with valid government photo ID Piercings ages 16+ without parental consent, with valid government photo ID. Minors, even with parental consent, are not eligible for piercings or tattoos. * No health cards
  • Do you sell gift-cards?
    We do not offer gift-cards
  • I.D Requirements
    All piercing and tattoo services require valid government issued photo I.D. *No health cards Acceptable forms of I.D include: - Drivers License - Provincial I.D Card - Passport - Canadian Military Identification Card - Indian Status Card * Services will not be performed without proof of I.D. Failure to do so may result in a last notice cancellation fee of your piercing service fee or tattoo deposit
  • How can I book?
    PIERCING All piercings can be booked online here or by email hey@relicottawa.ca if you require assistance. TATTOO Please refer here to view your desired artist's booking information & portfolio on Instagram *All artists at Relic are sub-contractors and handle their own bookings, quotes, consultations and deposits.
  • How can I reschedule or cancel my appointment?
    We understand things come up! PIERCING You may cancel or re-schedule your appointment up to 24 hours before with no penalty, otherwise you will be charged 100% of the service fee booked. If your appointment is not confirmed with card & the Pre-Intake form 24 hours prior, your appointment will be forfeited. TATTOO To adjust your appointment please contact your artist directly via email. We require minimum 48 hours notice to reschedule your appointment without losing your deposit. Any last minute cancellations and no-shows will result in forfeiting your deposit and requiring a new one to re-book.
  • How do I prepare for my appointment?
    1. Avoid sun exposure/tanning & burning up to 2 weeks before your appointment 2. Get a good nights rest 3. Do not arrive hungover 3. Eat a substantial meal 1-1.5 hours before. You are welcome to bring snacks & drinks to your appointment! 4. Wear comfortable fitting clothing that is easily accessible to the area being worked on, or a change of clothing to bring with you. We also recommend wearing dark clothing for tattoos, as ink may splatter and stain. 5. Valid government photo ID. Even if you've had an appointment with us prior
  • Can I custom order jewellery?
    Special orders with the following brands are always open: Junipurr Maë Other Brands: BVLA Leroi Stargazer Gorilla Glass Norvoch Can be requested but will take significantly longer due to order minimums or shipping costs. Email hey@relicottawa.ca for a quote and if you'd like to move forward we require a 50% deposit to place the order and you pay the remaining balance + hst when you pick up your jewellery. Deposits are non-refundable.
  • What jewellery can I get pierced with?
    For most fresh piercings we start you off with a stud style (labret post backing and a top of your choice). This style generally results in less movement and irritation to a healing piercing. Rings have a tendency to spin throughout the piercing channel and flip up and down; this can result in prolonged healing and pulling crusties/debris through the piercing. ** Jewellery for fresh piercings must be provided by Relic
  • My piercing is irritated, what should I do?
    Book a "problematic piercing check-up". We do not troubleshoot piercings via email or social media.
  • Do I need an Appointment?
    Yes. We require appointments for all services, including jewellery browsing. This ensures that each and every client experiences devoted one-on-one time.
  • Jewellery Prices
    Implant - Grade Titanium / Niobium ​ - Bead or disk stud $55-$65 - Genuine stone stud (jade, tigers eyes, green onyx, black onyx, garnet, smokey quartz, etc.) $60-$80 - Faceted CZ prong or bezel stud (2-4mm) $65-$80 - Faceted CZ trinity stud $90-$100 ​ - Plain Seam Rings $40+ - Hinged Seam Ring $50+ - Fixed Bead Rings $55 - Decorative Rings $120+ 14k - 18k Solid Gold. Alloyed for bio-compatibility. ​ - Bead or disk stud $145-$185 - Other gold studs (intricate designs & genuine stones) $180 - $500+ - Simple Seam Rings $155+ - Decorative Seam Rings $200-$500+ - Hinged Rings: not in-stock but can be ordered upon request ​ *Prices are PER piece of jewellery and may vary depending on what styles are currently available.
  • I don't see the piercing I want available
    Keri specializes in ear piercings and ear styling. If the service you are looking for is not an option, we don't offer it at this time.
  • Do you pierce minors?
    We do not offer services to anyone under 16, even with parental consent. *Clients 16 years and older do not need parental consent for their piercing appointment, as long as they present valid government photo ID
  • Can I bring my own jewellery?
    We do not pierce with outside of studio jewellery. For healed piercings, any outside studio jewellery must come from verified piercing manufactures that offer a lifetime warranty. Implant grade titanium or steel, niobium and bio-compatible gold. If you aren't sure, please email hey@relicottawa.ca Jewellery must be cleaned prior in a secure bag or container to avoid cross contamination within the studio.
  • What is "Ear Styling" ?
    An ear styling appointment is to have a piercer work with you to create more flow and balance to an ear of your choice; designing with intention and transforming your current aesthetic. This service is best for an ear with a minimum of 3 existing piercings with the option to add 1-2 new piercings to complete the look. If you are just looking to browse jewellery and have a piercer help you install in, please book a Jewellery Browsing & Insertion appointment Please email hey@relicottawa.ca with any questions
  • Do you tattoo minors?
    No. Tattoo services are offered to clients 18+ only
  • Can I use numbing cream?
    Please contact your tattoo artist directly, via email to discuss numbing cream. Arriving to your appointment with numbing cream applied may result in the cancellation of your appointment and forfeiting your deposit.
  • Should I shave the area before my appointment?
    Your tattoo artist will use a disposable razor to shave the area being tattooed. For longer or denser hair, a trim before your appointment is helpful but not mandatory
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